Support team available 9:00 AM to 6:00 PM, seven days a week
Contact Marham
Call the patient helpline on +92‑111‑222‑398, open 9:00 AM to 6:00 PM, seven days a week, or pick the route below and we will take you straight to the right team.
What do you need help with?
Pick a reason and go straight to the team that handles it, with the wait stated up front.
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Booked instantly
Book with a PMC-verified doctor
Search by specialty, city or symptom and confirm a slot in under a minute for an in-clinic, video or home visit. If you would rather someone did it for you, the helpline books it on the call at no extra charge.
Find a doctor -
Updated the same day
Reschedule in a couple of taps
Open your booking in the Marham app or on the website and pick a new slot; the doctor's clinic is notified automatically. If the doctor is unavailable, your payment is refunded in full.
Call the helpline -
Resolved in 48 hours
Payments and refunds
Send your booking ID to the support team and the amount is returned to your original payment method. Automatic refunds are issued whenever a doctor cannot attend a confirmed appointment.
Call the helpline -
Live in 1 working day
Join 35,000+ listed doctors
The onboarding team verifies your PMC registration, builds your profile, and sets up clinic timings and video consultation slots. Listing is free; you keep control of your fee.
Start onboarding -
Reply in 2 working days
Partnerships, press and corporate health
Corporate health plans, hospital and lab integrations, and press enquiries go straight to the relevant team. Include your organisation and timeline so we can route it on the first reply.
Email the team
How to contact Marham
Every route reaches the same support team in Lahore.
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Patient helpline
Open 9:00 AM to 6:00 PM, seven days a week, in English and Urdu.
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Email
Answered within one working day.
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Head office
Model Town, Lahore
4K, Block K, Model Town, Lahore, Punjab 54700, Pakistan
4K, Block K, Model Town, Lahore, Punjab 54700, Pakistan
Marham head office, 4K, Block K, Model Town, Lahore, Punjab 54700, Pakistan. Get directions
Send us a message
Write to the support team and they reply by email, or call you back if you leave a number. For anything urgent the helpline is faster.
Who you are contacting
Marham is Pakistan's largest doctor appointment and telemedicine platform, connecting patients with PMC-verified doctors in every major city, Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar among them. Since 2015 it has supported millions of in-clinic and online consultations across dermatology, gynecology, psychiatry, general medicine and thirty other specialties. Marham Medicare Pvt. Ltd. runs the platform, the patient and doctor apps, and the support helpline.
مرہم سے رابطہ
مرہم ہیلپ لائن +92‑111‑222‑398 پر روزانہ صبح ۹ بجے سے شام ۶ بجے تک کال کریں، یا اوپر دیے گئے آپشن میں سے اپنی ضرورت منتخب کریں۔
Frequently asked questions
How do I request a refund on Marham?
If your booked doctor is unavailable, Marham issues a full refund automatically. For any other refund, contact support with your booking ID and the amount is returned to your original payment method.
Can I book an appointment by calling Marham?
Yes. A Marham doctor's assistant will help you find a PMC-verified doctor and book the appointment for you at no extra charge.
Does Marham verify its doctors?
Every doctor listed on Marham is verified against the Pakistan Medical Commission register before their profile goes live, and credentials are re-checked periodically.
I am a doctor, how do I join Marham?
Choose the doctor onboarding route above. The onboarding team sets up your profile, clinic timings and video consultation slots, usually within one working day.
What are Marham's support hours?
The patient helpline is open from 9:00 AM to 6:00 PM, seven days a week, in English and Urdu. Email reaches the same team and is answered within one working day.
