Wait Time
7 mins
Avg. Time to Patient
29 mins
Diagnosis Satisfaction
92%
Verified patient shared utmost satisfaction with the care and services provided by Bushra Jabeen at HepRad Clinic.
Review shared on Marham feedback call - 7 months ago
Verified patient shared utmost satisfaction with the care and services provided by Bushra Jabeen at HepRad Clinic.
Review shared on Marham feedback call - 1 year ago
Verified patient shared utmost satisfaction with the care and services provided by Bushra Jabeen at HepRad Clinic.
Review shared on Marham feedback call - 1 year ago
Verified patient shared utmost satisfaction with the care and services provided by Bushra Jabeen at HepRad Clinic.
Review shared on Marham feedback call - 1 year ago
Verified patient shared utmost satisfaction with the care and services provided by Bushra Jabeen at Video Consultation.
Though doctor was very helpful but this app sucks. according to app my appointment was confirm a day before at 1:30 pm 19 may.. today i also got text at 9 am that i have appointment at 1:30 with Dr Farida zaeb. At 1:19 pm i got a call from marham helpline and asked me to open up app so that i attend call.. after waiting till 1:37 i called for help and i got to know now my appointment is at 2:30. At 2:30 when i never got a call nor Dr. farida attended my calls i had to call help again for several times. Then every caller had a different story and no one told me why appointment is being resheduled 2 mins before it is supposed to happen. Then at help call i got to know doctor is only free after 6 pm. i was asked to get a doctor changed then i selected Dr. Sana fatima even then my appointmemt didnt got fixed and i had a popup on app saying your fee is awaited though i already had paid Rs 4000 for Dr. Farida and Dr.Sana's fee was Rs. 3000. Then i called your helpless help service again a girl named Iqra listened to my story and she said i will help you maam and call you back im 4 5 mins.. then she never showed up. finally after an hour of struggle your caller helper Shehroze told me that Dr.Sana is not answering call. it was already 3:30 at that moment. i really got upset on him and may be it worked amd he arrange me a doctor.. Dr. Bushra Jabeen at 4:00 pm. at 3:58 pm when i opened app i got a text of my appointment to be resheduled at 4:30 pm. finally at 4:30 pm i had my video consultation. after that i got a call from Shahroze again for my Rs. 1000 refund. and after 5 mins of that call i got a call from your another caller named Suffian Ashraf asking for my fee to book appointment with Dr.Bushra Jabeen and i had to give him a piece of my mind and tell that dude that i already jave paid and also got my appoitment done. Inshort your app and management is the worst thing i have ever wittnessed in my life.
Review shared online - 1 year ago
Verified patient shared utmost satisfaction with the care and services provided by Bushra Jabeen at Video Consultation.
Review shared on Marham feedback call - 2 years ago
Verified patient shared utmost satisfaction with the care and services provided by Bushra Jabeen at Video Consultation.
Review shared on Marham feedback call - 2 years ago
Verified patient shared utmost satisfaction with the care and services provided by Bushra Jabeen at HepRad Clinic.
Review shared on Marham feedback call - 2 years ago
Verified patient shared utmost satisfaction with the care and services provided by Bushra Jabeen at HepRad Clinic.
Alhumdullilah dr bushra dealt with patient v nicely, & gave her proper time
Review shared online - 2 years ago
Verified patient shared utmost satisfaction with the care and services provided by Bushra Jabeen at Video Consultation.
Review shared on Marham feedback call - 2 years ago